Privacy Policy for Subscribers -
Sevenhill Cellars:Effective Date: January 1, 2025
At Sevenhill Cellars, we value your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you subscribe to our communications or interact with our digital platforms. We are committed to managing your information in accordance with thePrivacy Act 1988 (Cth)and theAustralian Privacy Principles (APPs).
1. What Personal Information We Collect:When you subscribe or engage with Sevenhill Cellars online, we may collect the following types of personal information:
- Full name (Compulsory), Email address (Compulsory), Phone number, Postcode or address, Birthdate (for age verification only), Purchase history, product preferences and interests
2. How We Collect Your Information:We collect your information directly from you when you:
- Subscribe to our mailing list, Make a purchase or join our wine club, Enter promotions or competitions, Interact with us via email, website, or social media
3. Why We Collect and Use Your Information:We collect your data to:
- Send you marketing communications, newsletters, promotions, and exclusive offers, Tailor our products, services, and content to your interests, Provide a personalised experience online, Analyse engagement and improve our website, services, and customer experience, Manage your wine club or online orders, Comply with legal obligations (e.g., responsible service of alcohol laws). You can opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.
4. How We Store and Protect Your Information:We store your personal information securely using encrypted systems and reputable third-party platforms (including email marketing services like Klaviyo). We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure. Access to your data is limited to authorised Sevenhill staff or service providers who need it to perform their roles.
5. Disclosure of Your Information:We donotsell your personal information. However, we may share it with:
- Trusted service providers (e.g., email platforms, payment processors, data analytics services), Delivery partners to fulfil your orders, Regulatory bodies, if required by law. All third-party providers are required to comply with privacy laws and use your information only for the services they provide on our behalf.
6. Access, Correction, and Control:You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate. You may also ask us to delete your data where legally permitted. To make a request, please contact our team at: To make a request, please contact our team at:sales@sevenhill.com.au / 0888435900
7. Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics and Klaviyo tracking) to understand visitor behaviour, preferences, and performance of digital campaigns. You can control cookie settings via your browser.
